fake fraud scam hacking identity theft email Subject: Update Your Account Information

DELETE THIS EMAIL IF YOU SEE IT! It’s fake, hoax, hacking your account, identity theft, do not fall for it.

It appears that member’s email account got hacked, or at least the email list with people associated to credit card or bank account has been leaked. Hackers has large email list that they SPAM the member’s email with fake update letters pretending to be Bank sending email. If you click on the link it will take you fake website and if you enter your account to login, your account now been stolen. This is also known Phishing!

Notice the From but actual email is [email protected] which is a virtual email also a fake email. If you move your mouse cursor over to the link on the email, it does not say as the domain.

Be careful! stay safe, contact your bank or visit directly instead of clicking on any link from your email or on the internet.

Sent: Friday, December 13, 2013 6:14 AM
Subject: Update Your Account Information

Dear client,

This is your official notification that the service’s listed below will be deactivated and deleted if not renew immediately. Previous notifications have been sent to the Billing Contact assigned to your account.

As the Primary Contact, you must renew the service’s listed below:
SERVICE: Chase Online and Bill Pay services.
What you need to do:

1. Log in to your account at, by clicking the URL.
2. Enter your user ID and Password (that you selected during the online enrollment process).
3. Enter the requested information and your Chase Online and Bill Pay services will be renew.

If you have not signed up for online access, you can enroll easily by clicking “Enroll” at the bottom of the Login page.

Please do not reply to this message. For questions, please call Customer Service at the number on the back of your card. We are available 24 hours a day, 7 days a week.


Carter Frank
Chief Marketing Officer
Card Member Services
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