My friend on delta airline flight # 3415 delayed 2 hours and long taxiing

A friend will be visiting me, on delta flight # 3415 scheduled to depart 530PM on 10/18 but it’s delayed to 7:30PM, so he missed the connection flight from Detroit DTW to PHL philadelphia due to the first flight delayed at OKC. Is Delta airline this terrible all the time or just bad luck today? don’t know! but seems like Delta airline does care much about its customer that they will provide Hotel accommodation if he missed the flight due to wasn’t his fault. Maybe it’s a good thing, because there are all kind of thunder storm going to Philadelphia from Detroit.

delta airline line OKC to DTW delayed two hours 10/18/2012

delta airline line OKC to DTW delayed two hours 10/18/2012